Credit Note Request Details Are Deleted After Changing Customer 'Ref. No. 3'

(Doc ID 2075942.1)

Last updated on MARCH 25, 2016

Applies to:

Oracle Retail Invoice Matching - Version 13.2.5 and later
Information in this document applies to any platform.


In Oracle Retail Invoice Matching (ReIM) 13.2.5, we find that adding or changing customer 'Ref No 3' for a Credit Note Request (CNR) causes the details of the document to be lost.

Steps to Reproduce:

  1. Search for a CNR which has detail lines.
  2. Enter/change 'Ref No. 3' field.
  3. Save document (click OK button).
  4. Search for same CNR.
  5. Go to Details; note that the document details are lost.


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