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Error "500--Internal Server, Included Resource or File "/p6/WEB-INF/jsp/struts/layouts/multiprojects.toolbar" Not found From Requested Resource "/p6/WEB-INF/jsp/struts/layouts/section_page.jsp" When Clicking Project Link To Load The Project View In P6 (Doc ID 2076096.1)

Last updated on JUNE 22, 2016

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version and later
Information in this document applies to any platform.


When attempting to access the Projects page by clicking on the "Projects" tab, the following error occurs:

Error 500--Internal Server Error

javax.servlet.jsp.JspException: Can't insert page 'multiprojects.toolbar' : [HTTP:101214]Included resource or file "/p6/WEB-INF/jsp/struts/layouts/multiprojects.toolbar" not found from requested resource "/p6/WEB-INF/jsp/struts/layouts/section_page.jsp".
at org.apache.struts.taglib.tiles.InsertTag$InsertHandler.doEndTag(
at org.apache.struts.taglib.tiles.InsertTag.doEndTag(
at jsp_servlet._web_45_inf._jsp._struts._layouts.__section_page._jsp__tag31(
at jsp_servlet._web_45_inf._jsp._struts._layouts.__section_page._jsp__tag30(
at jsp_servlet._web_45_inf._jsp._struts._layouts.__section_page._jspService(
at weblogic.servlet.jsp.JspBase.service(

The issue can be reproduced at will with the following steps:
1. Login to P6.
2. Select the Project link to load the Project view.

The issue has the following business impact:
Due to this issue, users cannot open a Project.


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