DIVArchive and ACLS report DRIVE is Empty although Storagetek Library Console shows TAPE Cartridge is Present : ' drive in use ' or [54:DRIVE_IN_USE] Errors (Doc ID 2076128.1)

Last updated on MARCH 28, 2017

Applies to:

Oracle DIVArchive - Version 6.3 to 7.3.1 [Release 6.3 to 7.3]
Information in this document applies to any platform.
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Symptoms

While doing a TAPE mount request in a DRIVE, DIVA MANAGER receives the error ' DRIVE IN USE ' (corresponds to [54:DRIVE_IN_USE] in DIVA logs).

The mount request fails and the request is ABORTED.

When looking in DIVA Control GUI, the DRIVE is reported as empty DIVA : no TAPE in DRIVE.

Checking via ACSLS the DRIVE is also reported as empty : no TAPE in DRIVE.

When the operator goes to Storagetek Library Console, reports shows that a TAPE is present in the DRIVE.

It is not possible to change the status of the DRIVE from the ACSLS although using the command ' vary drive '.

 

Cause

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