Outage Correction with Steps Updates Device Field in Work Agenda with Incorrect Device

(Doc ID 2076382.1)

Last updated on NOVEMBER 16, 2016

Applies to:

Oracle Utilities Network Management System - Version 1.11.0.4 and later
Oracle Network Management for Utilities - DMS - Version 1.11.0.4 and later
Information in this document applies to any platform.

Symptoms

Outage Correction with steps incorrectly updates the Device field in Work Agenda.

If an Outage Correction sheet is prepared that involves step restoration, the Device field is incorrectly updated when the Replace Affected Customers button in switching is pressed.

The scenario is similar to the following:

Create an initial outage on the main part of a feeder upstream of an open tie point with lateral fuses in between the two devices.  Close the device and complete the event.

Create an outage correction sheet for the event.

Open the initial device and then open some of the fuses in the de-energized section (do not create nested outage).  Close the tie point to restore some of the section.  Close the fuses that were opened earlier.  Ensure that the row selected in switching is highlighted on the last selected operation which should be one of the fuses.

Press the Replace Affected Customers button and notice that the Device field is updated to show the device in the last selected row in switching - which is a fuse.  It should retain the original device name.

Select the first row and press the Replace Affected Customers once again, but this time the Device field does not update.  It retained the name of the fuse from the last selected row.

Expect that the Device field in Work Agenda would have been the first record that caused customers to be out.

Incorrect device and number of customers affected without resetting study session:


Cause

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