Customizing Outlook Connector GALDisplayOrder Does Not Work As Expected (Doc ID 2076727.1)

Last updated on JULY 18, 2019

Applies to:

Symptoms

Customizing Outlook Connector GALDisplayOrder does not work as expected.

In the Outlook Connector (OC) documentation for "Configuring the Address Book Display Order" I see it is possible to customize the order in which attributes are displayed while consulting the Global Address List (GAL).  I tried to insert the Department attribute (mapped from the LDAP departmentNumber attribute using the LdapMappingString directive) at the end of GALDisplayOrder in the ini file.

So I have a line such as this in my ini file:

GALDisplayOrder=PrimaryEmailAddress,Officephonenumber,Title,Department

But, when listing GAL, the department information is not displayed while the LDAP departmentNumber attribute is correctly filled in LDAP for most of the entries.  I see the Name, E-mail address, Business phone and Title columns but no Department column.

Is it possible to insert into GALDisplayOrder directive, any of the attributes listed in LdapMappingString directive?
If so, what's my mistake?

Changes

Cause

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