RWMS Does Not Provide the Ability to Resolve Trouble on 'N' Status (NoSale) Container With Inventory Disposition of 'TRBL' (Doc ID 2076732.1)

Last updated on MARCH 14, 2017

Applies to:

Oracle Retail Warehouse Management System - Version 14.0 to 14.0.3 [Release 14.0]
Information in this document applies to any platform.

Symptoms

RWMS does not allow the user to resolve trouble on a 'N' status (NoSale) container with an inventory disposition of 'TRBL'.

Steps to Recreate:

  1. Create a container with Disposition of NoSale (non-sellable) in Paper Returns Processing screen.  The resulting container is in container_status of N. The inventory disposition of TRBL was published for the container when processed.
  2. Notice that there is no record in CONTAINER_TROUBLE for the container, and there is no way to resolve the TRBL on the container.

 

Changes

 

Cause

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