Discount Charges Not Generated Correctly (Doc ID 2077561.1)

Last updated on NOVEMBER 26, 2015

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 and later
Information in this document applies to any platform.

Goal

Qn1: If a discount with ERA is purchased in delayed period, the charges related is not generated, because autobilling triggered at first and creates charges before the discount is even created. If subsequently the discount is terminated, refund charge is generated regardless the original charge was not even created, why?
 
Qn2: Could you confirm the procedure you suggested is intended to avoid generation of refund for non existing charge?
Also confirm that the behavior when a new discount charge after ERA provisioning in delayed period is not generated is as designed?

 

Solution

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