Discount Charges Not Generated Correctly
(Doc ID 2077561.1)
Last updated on MAY 03, 2018
Applies to:Oracle Communications Billing and Revenue Management - Version 126.96.36.199.0 and later
Information in this document applies to any platform.
Qn1: If a discount with ERA is purchased in delayed period, the charges related is not generated, because autobilling triggered at first and creates charges before the discount is even created. If subsequently the discount is terminated, refund charge is generated regardless the original charge was not even created, why?
Qn2: Could you confirm the procedure you suggested is intended to avoid generation of refund for non existing charge?
Also confirm that the behavior when a new discount charge after ERA provisioning in delayed period is not generated is as designed?
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!