ZRG4031S: NO RECONCILIATION HAS BEEN DONE FOR AUGUST-DECEMBER, POLICY EVENT: CCI

(Doc ID 2077648.1)

Last updated on MARCH 09, 2017

Applies to:

Oracle Health Insurance Policy Administration - Version 10.14.2.4 and later
Information in this document applies to any platform.

Symptoms

Description:
ZRG4031S: No reconciliation has been done for August-December. Policy event: CCI

ENVIRONMENT
-----------------------
Production

ERROR
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ZRG4031S: No reconciliation has been done for August-December. Reversion took place during reconciliation and new transactions details have been created during renewal.


EXPECTED BEHAVIOR
-----------------------
The reconciliation should have resulted in the conclusion that there were no real changes and no transaction details should have been made.


STEPS'
-----------------------
The issue can be reproduced at will with the following steps:
Please refer to M1509_2860_ZRG4031S_pakt_toekomst_mutatie_jaarbetaler_niet_op_Clientele_40601.docx.'

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
-

Cause

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