My Oracle Support Banner

New Status Reason Not Visible In Mobile Device (Doc ID 2077731.1)

Last updated on MARCH 25, 2019

Applies to:

Oracle Utilities Mobile Workforce Management - Version 2.1.0.6 and later
Information in this document applies to any platform.

Symptoms

A new selectable status reason is not appearing in the Mobile Data Terminal (MDT) as expected.  All of the deployment steps have been completed and the new deployment is active.  However, the new status reason is not available for the Mobile Workers.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.