Outlook Connector - CardDav & GAL - Search Returns No Results

(Doc ID 2077798.1)

Last updated on NOVEMBER 15, 2017

Applies to:

Oracle Communications Connector for Microsoft Outlook - Version 9.0.0 and later
Oracle Communications Contacts Server - Version 8.0.0.0.0 and later
Information in this document applies to any platform.

Symptoms

Using Outlook Connector v9.0 with Contacts Server (CardDav) 8.0.0.2.0

The "Name only" search in the address book does not display the GAL (Global Address List) when CardDav is enabled.  There is no issue without CardDav configured (ie contacts stored in ldap).

When Contacts Server is selected as the address book, Outlook Connector accesses the GAL through the Contacts Server only, not directly from the LDAP server.

Changes

Configured OC to use the Contacts Server (CardDav) for the GAL.

Cause

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