Unexpected Dimension Sort Results (Doc ID 2078783.1)

Last updated on JULY 03, 2017

Applies to:

Oracle Commerce Guided Search / Oracle Commerce Experience Manager - Version 11.1 and later
Information in this document applies to any platform.

Symptoms

On : Experience Manager 11.1 version,

ACTUAL BEHAVIOR
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Unexpected Dimension Sort Results are seen when Sorting Option is selected as 'Frequency'.
Results returned from the 'RefinementMenu' cartridge changes when 'Show More Refinements' is selected.

EXPECTED BEHAVIOR
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Order of the Results returned should be consistent with and without 'showMoreId' selection.

STEPS
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The issue can be reproduced at will with the following steps:
1. In Experience Manager, choose a 'RefinementMenu' cartridge and select 'Sorting Option' as Frequency
2. From frontend application notice the top Results returned and its order.
3. Select 'Show More Refinements' and then again notice the top Results returned and its order. The order changes.

Cause

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