My Oracle Support Banner

Upgrade Error ASAP 7.2.0.2 To 7.2.0.5 - No Java Runtime Environment (JRE) Was Found In This System (Doc ID 2079666.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Communications ASAP - Version 7.2.0 and later
Information in this document applies to any platform.

Symptoms

We received an Upgrade Error when upgrading ASAP from 7.2.0.2 to 7.2.0.5 - No Java Runtime Environment (JRE) was found in this system.

While trying to upgrade ASAP 7.2.0.2 to 7.2.0.5, customer was receiving the error as follows (installing using xmanager):

No Java Runtime Environment (JRE) was found in this system

The ASAP Installer screen on 7.2.0.5 did not pop up when using the following command.

 

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.