Upgrade Error ASAP 7.2.0.2 To 7.2.0.5 - No Java Runtime Environment (JRE) Was Found In This System

(Doc ID 2079666.1)

Last updated on JANUARY 08, 2018

Applies to:

Oracle Communications ASAP - Version 7.2.0 and later
Information in this document applies to any platform.

Symptoms

We received an Upgrade Error when upgrading ASAP from 7.2.0.2 to 7.2.0.5 - No Java Runtime Environment (JRE) was found in this system.

While trying to upgrade ASAP 7.2.0.2 to 7.2.0.5, customer was receiving the error as follows (installing using xmanager):

No Java Runtime Environment (JRE) was found in this system

The ASAP Installer screen on 7.2.0.5 did not pop up when using the following command.

 

Cause

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