Blank Screen When Attempting to Edit a Form in Documaker Interactive and AuthenticationException Recorded in the Logs (Doc ID 2079883.1)

Last updated on AUGUST 23, 2016

Applies to:

Oracle Documaker - Version 12.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to open a form in Documaker Interactive a blank screen is shown or the error message "Failed to retrieve DPW file result code is 800c0008" is received.

The following errors are recorded in the ERRS table in the database:

 

Cause

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