Reason Codes Are Not Available While Creating a Credit Note Request (CNR)
(Doc ID 2079957.1)
Last updated on SEPTEMBER 11, 2017
Applies to:Oracle Retail Invoice Matching - Version 13.2.6 and later
Information in this document applies to any platform.
While creating a credit note request (CNR), the reason code LOV (list of values) is empty.
Steps to Reproduce:
- Create a new reason code debit memo cost.
- From Administration - User Group Maintenance: Choose Group > Edit.
- Press reason codes.
- Check the reason code and press the small arrow to send it to Selected Reason Codes section from the Available Reason Codes.
- Create a credit note request. Reason code LOV is empty.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!