Some Subscribers are Not Able to Call Even If They Have Balance in Multi-RUM Mechanism

(Doc ID 2080128.1)

Last updated on DECEMBER 01, 2015

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.4.0.0.0 to 7.5.0.0.0 [Release 7.4.0 to 7.5.0]
Information in this document applies to any platform.

Symptoms

On :  7.4.0.20.0 version

Scenario:

*  There are some subscribers who are not able to make a call when the balance is less than $83 (for example) and the call is disconnected.
*  However, the charge for 1 minute call is only $55, so they should be able to make a call for at least 1 minute.


Steps to reproduce :

Note: 9999999 and 1000404 are resource IDs.

Case 1 :- (failed case)

 1) Consider 1 subscriber has balances like 9999999 (Prepay) = $32 and 1000404(QUOTA) = $50.
 2) The total balance is  $82 (= $32 + $50).
 3) Each call charge is $55 for one minute.
 4) The subscriber should be able to make a call for two minutes. But the call is falling in this situation.

Case 2 :- (working case)

 1) Consider 1 subscriber has balances like 9999999(Prepay) = $33 and 1000404(QUOTA) = $50.
 2) The total balance is  $83 (= $33 + $50).
 3) Each call charge is $55 for one minute.
 4) The subscriber is able to make a call for two minutes. The call is success in this situation.

Below is the flist used for simulating AUTHORIZATION of the call :


The requirement for minimum quantity/pulse for which call is allowed should  never exceed the credit limit.
For example:
Bal (9999999) = -90
Call charge = 55 /min


Cause

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