VER-4926 (VER_BR_INP012PON_IER) Appears When Cancelling A Finalized Policy (Doc ID 2080478.1)

Last updated on NOVEMBER 30, 2015

Applies to:

Oracle Health Insurance Policy Administration - Version 10.15.2.1 to 10.15.3.0 [Release 10.15]
Information in this document applies to any platform.

Symptoms

Description:
System message VER-4926 (VER_BR_INP012PON_IER) appears when cancelling a finalized policy

ENVIRONMENT
-----------------------
Acceptance

ERROR
-----------------------
System message VER-4926 appears when cancelling finalized policy
VER_BR_INP012PON_IER: For a policy with contract periods a policy collection detail can only take effect on the start date of a policy contract period. (#1#).

EXPECTED BEHAVIOR
-----------------------
System message VER-4926 does not appear when cancelling finalized policy

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Please refer to file 'SR_3-11713508601_-_Error_in_BR_INP012_IER_-_cancel_finalized_policy.docx'.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Bug is blocking the acceptance and therefore the go-live of release 10.15.2 having the long-awaited new premium calculation for Plan Seguro.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms