Conversion Rates Failure or Error in Instantis EnterpriseTrack (Doc ID 2080684.1)

Last updated on JANUARY 26, 2016

Applies to:

Instantis EnterpriseTrack - Version 9.0.2.0 and later
Instantis EnterpriseTrack Cloud Service - Version 9.0.2.0 and later
Information in this document applies to any platform.

Symptoms

Version 9.0

When attempting to input current conversation rates in Instantis for currencies, the following error occurs:

Error while updating conversion rate. Please correct the errors shown below, and try again.

You attempted to execute a rate change operation.
Another rate change operation is already in progress.
You can carry out this operation after the current operation is over.

The issue can be reproduced at will with the following steps:
1. Administrative user
2. Navigate to Administration > Fiannce (tab) > Conversion Rates
3. Change conversion rate for specific Rate Acronym in fields
4. Click Update
5. Receive Error

Version 15.1

Conversion Rates Function appears to work, however, the Process runs and displays a message that the conversiont rate is complete, however reading further the message says the updates failed in the projects.

When attempting to update a Resource on a Project:

"Update Error. Please correct the errors shown below, and try again.
        You attempted to execute a rate change operation.  Another rate operation is already in progress.
You can carry out  this operation only after the current operation is over."

Cause

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