Incorrect Error Message In Billable Charge Post Processing (Doc ID 2080700.1)

Last updated on JULY 18, 2017

Applies to:

Oracle Financial Services Revenue Management and Billing - Version 2.4.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 2.4.0.1 version, receive an incorrect error message in Billable Charge post processing.

When running the C1-TXNSQ batch and a Billable Charge Post Processing Algorithm is executed, if an error message is raised through the standard addError(ServerMessage) call, the resulting error message save on the transaction is inaccurate.

For example, when the algorithm raises the error "Account ID 6723377588 has no bill cycle." which is accurate for the validation scenario (checking if account has bill cycle configured for it), the resulting message on the transaction is entirely different and reads "SQIs not configured for product CLAIM and division WLP." even if the validation scenario has nothing to do with SQIs (and incidentally, SQIs are already configured for the product used).




Cause

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