Huge Memory Growth when Trying to Start Pipeline Leading to Pipeline Crash (Doc ID 2080968.1)

Last updated on JANUARY 05, 2017

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 7.5.0.11.0 version, Pipeline Manager

ACTUAL BEHAVIOR
-----------------------
Retail Pipeline crashes when loading the balances

Retail pipeline is taking a huge memory amount at the moment to load the balances and finally is crashing.

In this same implementation, on version 7.4 PS20 this pipeline was using 34 Gb of memory. Now, in 7.5 PS11 it grows indefinitely up to take all the available memory (more than 90 Gb) and finally crashes.

Also, due to this behavior rating does not work at all.
 

EXPECTED BEHAVIOR
-----------------------
Pipeline should not crash and balances should be loaded into pipeline cache without any issues.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms