When Attempting to Access BI Publisher Reports, Receive Error: "Exception Details: System.ArgumentException: Invalid login credentials" (Doc ID 2081247.1)

Last updated on NOVEMBER 23, 2015

Applies to:

Oracle Agile Product Lifecycle Management for Process - Version 6.1.1.5 and later
Information in this document applies to any platform.

Symptoms

When attempting to access BI Publisher reports, receive the following errors:

ERROR#1

Exception Details: System.ArgumentException: Invalid login credentials

Source Error:

An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.

Stack Trace:

[ArgumentException: Invalid login credentials]
  Xeno.Reporting.Service.ReportGenerationService.Oracle.OracleBIPReportGenerationServiceBase`5.GenerateReport(ReportConfig config, ITranslationCache translationCache, String format, IDictionary parameters) +641
  Xeno.Reporting.Service.ReportGenerationService.Oracle.v11_1_1_5.OracleBIPReportGenerationService.GenerateReport(ReportConfig config, ITranslationCache translationCache, String format, IDictionary parameters) +498
  Xeno.Web.UI.Common.Popups.ReportRenderingManager.RenderReport(HttpResponse response, ReportConfig rc, ITranslationCache tCache, String selectedReportOutput, String& filename) +154
  Xeno.Web.UI.Common.Popups.ReportRenderer.OnLoad(EventArgs e) +684
  System.Web.UI.Control.LoadRecursive() +66
  System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +2428

ERROR#2

ErrorType: First| ErrorCount: 0| App: Reporting| SessionId: c7ed8a20-45e5-597b-91dc-abf5db54ae8e| UserId: gpalomino| IsNewSession: False| ServerID: 10.133.4.136| Misc: |
Exception: System.Web.HttpUnhandledException: Exception of type 'System.Web.HttpUnhandledException' was thrown. ---> System.ArgumentException: Invalid login credentials
  at Xeno.Reporting.Service.ReportGenerationService.Oracle.OracleBIPReportGenerationServiceBase`5.GenerateReport(ReportConfig config, ITranslationCache translationCache, String format, IDictionary parameters)
  at Xeno.Reporting.Service.ReportGenerationService.Oracle.v11_1_1_5.OracleBIPReportGenerationService.GenerateReport(ReportConfig config, ITranslationCache translationCache, String format, IDictionary parameters)
  at Xeno.Web.UI.Common.Popups.ReportRenderer.ReportRenderingManager.RenderReport(HttpResponse response, ReportConfig rc, ITranslationCache tCache, String selectedReportOutput, String& filename)
  at Xeno.Web.UI.Common.Popups.ReportRenderer.OnLoad(EventArgs e)
  at System.Web.UI.Control.LoadRecursive()
  at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
  --- End of inner exception stack trace ---
  at System.Web.UI.Page.HandleError(Exception e)
  at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
  at System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
  at System.Web.UI.Page.ProcessRequest()
  at System.Web.UI.Page.ProcessRequest(HttpContext context)
  at ASP.webcommon_popups_reportrenderer_aspx.ProcessRequest(HttpContext context) in c:\Windows\Microsoft.NET\Framework64\v2.0.50727\Temporary ASP.NET Files\reporting\4adee511\11ca349e\App_Web_cxcyfjxd.20.cs:line 0
  at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
  at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)

Cause

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