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ReIM Does Not Allow Selection of Same Reason Code for a Different Receipt: "Reason Code already exists" Message Appears (Doc ID 2081542.1)

Last updated on FEBRUARY 10, 2021

Applies to:

Oracle Retail Invoice Matching - Version 13.1.5.3 to 13.1.9 [Release 13.1]
Information in this document applies to any platform.

Symptoms

In Oracle Retail Invoice Matching (ReIM) does not allow for the selection of the same Reason Code for a different receipt.   The following error is observed when trying to perform a Receiver Unit Adjustment (RUA) for a second receipt with same reason as that of the first receipt:

Steps to Reproduce:

  1. Create a purchase order (PO) for one item with a quantity of x.
  2. Receive the total quantity in two exact half shipments.
  3. Create an invoice for this order such that quantity discrepancy is created.
  4. In Summary Matching, perform RUA for the second receipt and resolve the quantity discrepancy.
  5. Try to perform RUA for the first receipt and use the same reason code as the one selected for step 4.
  6. Error above appears.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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