Searching for Orders with a Specific Order Status Returns no Results (Doc ID 2081778.1)

Last updated on NOVEMBER 30, 2015

Applies to:

Oracle Commerce Service Center - Version 11.0 and later
Information in this document applies to any platform.

Symptoms

When searching in CSC for orders with a specific status, for example PAYMENT_SUCCESS or NO_PENDING_ACTION no orders are returned even though we can see orders with these status in the data.

Searching by other criteria such as first name, last name, login or email does work.

Enabling logging debug on /atg/textsearch/repository/SearchRepository  shows the correct SQL is generated, for example:

Cause

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