My Oracle Support Banner

After Installing a Service Pack Should There Be Two Directories That Appear to Have the Same Name (e.g. and (Doc ID 2082357.1)

Last updated on APRIL 18, 2018

Applies to:

Oracle Utilities Network Management System - Version 1.12.0 and later
Oracle Network Management for Utilities - DMS - Version 1.12.0 and later
Information in this document applies to any platform.


After completing the installation of NMS (Network Management Systems) Service Pack 3, there is now a ~/nms/product/ AND a ~/nms/product/ folder.

Are they the same?

Did the install do something wrong?

Should they both exist?


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.