Endeca Studio And Endeca Server Hangs With Many Hanging Threads (Doc ID 2082393.1)

Last updated on MARCH 24, 2017

Applies to:

Oracle Endeca Server - Version 7.6.0 and later
Information in this document applies to any platform.

Goal

Endeca studio application becomes unresponsive and both endeca studio server and endeca server had lot of hanging threads. when checking the logs there is  an error similar to this. Every time a restart is required for both studio and endeca servers.

java.lang.Exception: OES-000188: Error contacting the conversation service on data store XXXXXX at port 10,017: OES-000189: Error parsing data version from DGraph response. The DGraph process may be down, unresponsive, misconfigured, or have some other internal error.


Solution

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