Selecting The Properties Menu Causes The Application To Terminate With An Error 6 (Doc ID 2082503.1)

Last updated on DECEMBER 02, 2015

Applies to:

Oracle Communications MetaSolv Solution - Version 6.2.1 and later
Information in this document applies to any platform.

Symptoms

On : 6.2.1 version, PSR

ACTUAL BEHAVIOR
---------------
The customer receives an error when they try to open the properties for a
newly created NPIN. Specifically , if they right click below the number in
the grey area they get the error

EXPECTED BEHAVIOR
-----------------------
The application should not really crash in a uncontrolled fashion. The user would like to access the properties for the telephone number.

 

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot assign telephone numbers to orders..

Cause

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