Last updated on DECEMBER 22, 2016
Applies to:Oracle Commerce Platform - Version 10.0 and later
Information in this document applies to any platform.
When enabling auto-login with cookies for tracking of anonymous and registered users, the multisite session sharing CanonicalSessionHostnameServlet fails to set the auto-login cookies on the canonical host. When users return to the site, their cart contents are lost.
This happens when the user navigates to the non-canonical host first. When they return to the site after their session has expired (or they closed and restarted their browser), if they navigate to the canonical host URL, their original cart contents are lost.
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