Cannot Add an Item List to RTV If One of the Items in the List Has No Stock (Doc ID 2082918.1)

Last updated on APRIL 12, 2017

Applies to:

Oracle Retail Merchandising System - Version 13.2.4 and later
Information in this document applies to any platform.

Goal

It does not appear to be possible to add an item list to a Return to Vendor (RTV) when one of the items in the item list has no stock.


Steps to Reproduce:

  1. Create an item list.
  2. Make sure that one of the items in the  item list has no stock.  Other items should have unavailable inventory.
  3. Create an RTV:  Inventory Status - trouble merchandise, Reason - unavailable inventory, stock on hand (SOH) default checked.
  4. Input item list.
  5. System throws error: 'The maximum amount of unavailable inventory that is returnable is 0 for item XXXXXXX'

 

Solution

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