Repeated Connections to CM Leads to Exhaustion of Limit Set in "Cm_max_connects" (Doc ID 2083242.1)

Last updated on SEPTEMBER 30, 2024

Applies to:

Goal

Scenario:

• In a customer production system, when Customer Center attempts log in to Connection Manager (CM), and it fails due to an error, then onwards it is trying to re-connect repeatedly and this is resulting in the number of CM connections grow upto the limit (cm_max_connects = 2000)
• After this no further connections are allowed to CM
• Below is CM pinlog snippet:
  
  

• Once the maximum CM connection limit is reached, the below message is printed in the CM pinlog :

            CMm limiting: max 2000
 

Question:

1)  What is the reason of the error "bad 1st pcp_receive: op 981"?
2)  What is the reason of maximum CM connection limit being reached and how to overcome it?

Solution

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