Repeated Connections To CM Leads To Exhaustion Of Limit Set In "cm_max_connects" (Doc ID 2083242.1)

Last updated on JULY 28, 2017

Applies to:

Oracle Communications Billing and Revenue Management - Version 6.7.0.1.0 to 6.7.0.1.0 [Release 6.7.0]
Information in this document applies to any platform.

Goal

On : BRM 6.7 FP1 version, CM

Scenario :

*  In a customer production system, when Customer Center attempts login to CM, and it fails due to an error, then onwards it is trying to re-connect repeatedly and this is resulting in the number of CM connections grow upto the limit ( cm_max_connects = 2000 )
*  After this no further connections are allowed to CM
*  Below is CM pinlog snippet:
  

 
* Once the maximum CM connection limit is reached, the below message is printed in the CM pinlog :

            CMm limiting: max 2000
 

Question:

1)  What is the reason of the error "bad 1st pcp_receive: op 981"?
2)  What is the reason of maximum Cm connection limit being reached and how to overcome it?

Solution

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