Canceled Adjustment is not in Off Cycle Bill Generator Adjustment List (Doc ID 2083359.1)

Last updated on JULY 19, 2017

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.3.1 and later
Information in this document applies to any platform.

Symptoms

<Steps to Reproduce>

1. On CCB 2.3.1, generate an adjustment for an account.

2. Add an Off Cycle Bill for the Adjustment of the account.

3. Click Save.

4. Complete the Off Cycle Bill.

5. Cancel the adjustment.

6. Add an Off Cycle Bill for the Adjustment Cancellation of the account.

 

<Actual Result>

Canceled Adjustment is not in Off Cycle Bill Generator Adjustment List.

Cause

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