Not Able To Place Usage In OCOMC , Getting Time Out Error In ECEDC Node (Doc ID 2084082.1)

Last updated on SEPTEMBER 26, 2016

Applies to:

Oracle Communications BRM - Elastic Charging Engine - Version 11.2.0.5.0 to 11.2.0.7.0 [Release 11.2.0]
Oracle Communications Offline Mediation Controller - Version 6.0.0.3.0 to 6.0.0.3.0 [Release 6.0]
Information in this document applies to any platform.

Symptoms

On : ECE 11.2.0.5.0 version, Cartridge Pack from OCOMC 6.0.0.2.0

Issue :
Not able to place Usage in OCOMC.

*  Getting time out error in ECE_DC node while  trying to place usage in OCOMC (offline mediation controller) for example, 'time out happend in transport'
*  Snippet from ece_dc node's log:

*  User tried by restarting the complete process many times but there was still no change. Also not able to see any logs getting generated in charging server of ECE meaning that the usage request may not have reached ECE charging node.


Cause

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