Getting Time Out Error in ECEDC Node When Placing Usage in OCOMC
(Doc ID 2084082.1)
Last updated on AUGUST 10, 2018
Applies to:Oracle Communications BRM - Elastic Charging Engine - Version 126.96.36.199.0 and later
Oracle Communications Offline Mediation Controller - Version 188.8.131.52.0 to 184.108.40.206.0 [Release 6.0]
Information in this document applies to any platform.
The user was not able to place Usage in OCOMC. There was time out error in ECE_DC node while trying to place usage in OCOMC (offline mediation controller), for example: 'time out happend in transport'
The user tried by restarting the complete process many times, but there was still no change. Also not able to see any logs getting generated in the charging server of ECE meaning that the usage request may not have reached ECE charging node.
The snippet from ece_dc node's log:
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!