ZRG3076S: Recalculate Payments By The Insured Fails For Extent Correction (Doc ID 2084101.1)

Last updated on DECEMBER 01, 2015

Applies to:

Oracle Health Insurance Claims Management - Version 10.15.1.4 and later
Information in this document applies to any platform.

Symptoms

On acceptance: 10.15.1.4 version, Usage

Testing M-3511

When attempting to run ZRG3076 to recalculate payments by the insured,
the following error occurs.

ERROR
-----------------------
Claim lines are not automatically corrected to recalculate the payments by the insured due to a correction of another claim line.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. ZRG3004F: Correct/credit claim line where claim coverage of type extent after correction is lower
2. ZRG3076S: Run to recalculate payments by the insured and notice that nothing happens.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use this batch correctly and must manually correct claim lines for recalculation.

Cause

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