ZRG3076S: Recalculate Payments By The Insured Fails For Extent Correction (Doc ID 2084101.1)

Last updated on DECEMBER 01, 2015

Applies to:

Oracle Health Insurance Claims Management - Version and later
Information in this document applies to any platform.


On acceptance: version, Usage

Testing M-3511

When attempting to run ZRG3076 to recalculate payments by the insured,
the following error occurs.

Claim lines are not automatically corrected to recalculate the payments by the insured due to a correction of another claim line.

The issue can be reproduced at will with the following steps:
1. ZRG3004F: Correct/credit claim line where claim coverage of type extent after correction is lower
2. ZRG3076S: Run to recalculate payments by the insured and notice that nothing happens.

The issue has the following business impact:
Due to this issue, users cannot use this batch correctly and must manually correct claim lines for recalculation.


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