User Provisioning Completed With Error In AACG : Could not get JDBC Connection; nested exception is java.sql.SQLRecoverableException: Closed Connection". (Doc ID 2084206.1)

Last updated on MAY 01, 2017

Applies to:

Oracle Application Access Controls Governor - Version 8.6.5 and later
Information in this document applies to any platform.

Symptoms

On : 8.6.5 version, Application Access Contr. Gov.

When attempting to submit an User Provisioning Request
the following error occurs.

ERROR
-----------------------
error message "org.springframework.jdbc.CannotGetJdbcConnectionException:
Could not get JDBC Connection; nested exception is java.sql.SQLRecoverableException: Closed Connection".


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to the EBS - Source Instance
2. Submit a UP request
3. Login to GRC to Monitor

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot get submitted UP job completed.

Cause

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