Requested Quantity Is Updated as Zero in Franchise Order When a New Item Is Added in ASNOut Message

(Doc ID 2084410.1)

Last updated on DECEMBER 08, 2015

Applies to:

Oracle Retail Merchandising System - Version 14.0.2 and later
Information in this document applies to any platform.


In Oracle Retail Merchandising System (RMS) 14.0.x, requested quantity is updated as zero in a Franchise Order once a NEW item is added in ASNOUT message.

Steps to Reproduce:

  1. Create a Franchise Order (FO) with one item (I1) where From Location is WH (Wh1) and To Location is Franchise Store (FS1).
  2. Approve the Franchise Order (FO).  Transfer T1 is created.
  3. Ship Transfer T1 with two items: one is existing Item I1 and  another new item I2.  Ship 2 and 4 units, respectively.
  4. Note that for new item I2, records are properly inserted into WF_BILLING_SALES with requested quantity -4 units, and Tran Data posting is done correctly.  However, "REQUESTED_QTY" shows as zero in WF_ORDER_DETAIL table.


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