Unable to Display the Window to Show Zip File List in AutoVue After Viewing the File in Zip File (Doc ID 2084526.1)

Last updated on APRIL 05, 2017

Applies to:

Oracle Autovue for Agile Product Lifecycle Management - Version 20.2.3 to 20.2.3 [Release 20.2]
Oracle Agile PLM Framework - Version 9.3.4.0 to 9.3.4.0 [Release 9.3]
Information in this document applies to any platform.

Symptoms

Actual Behavior
Once file in the zip file is opened from AutoVue, and AutoVue window is closed, unable to view the zip file list

Expected Behavior
Able to view the zip file list any time

Steps to Reproduce
1. Log in to Web Client
2. Create an Item
3. Navigate to the Attachments tab and add a zip file
4. Select the zip file and click on View or click on File Name link so that the AutoVue Main Window displays the File list contained in the zip file
5. Click on a filename in the list of zip files in AutoVue, so that the secondary AutoVue Window displays
6. Close all the AutoVue windows
7. Select the zip file and click on View or click on File Name link, Now see window of file opened in step 5, and cannot see the file list

Cause

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