ModifyBalEvent Failed to Sync to ECE cache with Message as "REJECTED_AS_STALE" on Execution of PCM_OP_CUST_MODIFY_CUSTOMER
Last updated on JULY 14, 2016
Applies to:Oracle Communications Billing and Revenue Management - Version 126.96.36.199.0 to 188.8.131.52.0 [Release 7.5.0]
Information in this document applies to any platform.
On executing PCM_OP_CUST_MODIFY_CUSTOMER, the balance group poid was not published with latest revision id to ECE. Because of this, the ModifyBalEvent failed to sync to ECE cache with error as "REJECTED_AS_STALE" and moved to suspense.
Below was the modifybal event publlished to ECE:
Here, balance group rev id was published with value as 0 instead of the latest rev id.
Steps to reproduce the issue:
- Create an account using PCM_OP_CUST_COMMIT_CUSTOMER
- Create service and purchase product/discount using PCM_OP_CUST_MODIFY_CUSTOMER
- Check customerUpdater log
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