ZRG4031s: Incorrect Premium Recalculation Remaining Days Of The Month Of Death

(Doc ID 2084538.1)

Last updated on DECEMBER 02, 2015

Applies to:

Oracle Health Insurance Policy Administration - Version 10.14.2.4 to 10.15.3.0 [Release 10.14 to 10.15]
Information in this document applies to any platform.

Symptoms

When a member who pays annually dies, premium recalculation for the remaining
days of the month of death is performed incorrectly.

Premium recalculation for the remaining days of the month of death is
performed incorrectly for deceased people

The issue can be reproduced at will with the following steps:
1) Terminate membership
2) ZRG4043S
3) ZRG4032S
4) ZRG4031S

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
It is very painful that when relatives contact the insurer because of a
decease, the premium recalculation is performed incorrectly.



Cause

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