Error: "Client Received SOAP Fault From Server ... Failure: Due to ... Data Model Definition Not Found" When Scheduling a Recurring BI Publisher Report From P6 (Doc ID 2084648.1)

Last updated on JUNE 29, 2016

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 8.3.2.0 and later
Information in this document applies to any platform.

Symptoms

On : 8.3.2.0 version, P6 Web / BI Publisher Reporting

Error when scheduling a recurring BI Publisher report from P6

ERROR
-----------------------
In P6:

Errors have been encountered while running the report.

From P6 Web Access Logs:

Client received SOAP Fault from server: oracle.xdo.webservice.exception.OperationFailedException: PublicReportService::generateReportDefinition for reportAbsolutePath [/P6Reports/Administrative/Users.xdo] Failure: Due to oracle.xdo.servlet.CreateException: Data Model definition not found:/Users.xdm Please see the server log to find more detail regarding exact cause of the failure.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. In P6 schedule a report to run daily, weekly, monthly and the error is received

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot schedule a report to run at any interval, only can be run manually

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms