ZRG2107S: Error messages without policy number (Doc ID 2084651.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Health Insurance Policy Administration - Version 10.15.1.2 and later
Information in this document applies to any platform.

Symptoms

On : 10.15.1.2 version, Usage (Policy), Production Environment

ACTUAL BEHAVIOR
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When running ZRG2107S some error messages does not display the policy number. Instead, the policy id is displayed, but this id is not used in policy screens. Therefore, the policy can not be retrieved.
An example of such an error message is VER-0704 - VER_BR_POL051_UPD - For a policy with Registration Completed status related to a group contract with mandatory third party coding, the policyholder must have the correct third party codings for the entire term.

EXPECTED BEHAVIOR
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All error messages display the policy number, so the policy can be looked up and the error can be fixed.

STEPS
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The issue can be reproduced at will with the following steps:
1. Run ZRG2107S, for example for a group contract with mandatory third party coding
2. Check the generated error messages

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot lookup the policy and therefore can not correct the error message.

Cause

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