EAC Admin Console Output is Corrupt if Any MDEX Is Not Reachable (Doc ID 2085080.1)

Last updated on APRIL 11, 2016

Applies to:

Oracle Commerce Guided Search / Oracle Commerce Experience Manager - Version 3.1.1 to 3.1.1 [Release 3.x]
Information in this document applies to any platform.

Symptoms

When running multiple MDEX hosts, and using the Workbench EAC Admin Console to monitor the Dgraphs, the EAC Admin Console doesn't load correctly if any Dgraph is unavailable due to a network issue or system issue.  The output becomes garbled and sometimes instead the EAC continuously loads before timing out.  This makes it difficult to identify which Dgraph is having the problem.

Cause

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