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Clicking on Reporting Button Results in 'AAA-AUT-0010 User authentication required. Please Logon.' Error (Doc ID 2085254.1)

Last updated on JULY 13, 2023

Applies to:

Oracle Life Sciences InForm - Version 6.1 and later
Information in this document applies to any platform.

Symptoms

User logs into trial and navigates to reporting, it results in 'AAA-AUT-0010 User authentication required. Please Logon.' error, refer to the screenshot below:

Note: User was logged in the same browser session, user logged out and used the same browser session when the error presented itself

Cause

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In this Document
Symptoms
Cause
Solution

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