System Error Message on Reversal of Activity

(Doc ID 2085300.1)

Last updated on NOVEMBER 09, 2017

Applies to:

Oracle Insurance Policy Administration J2EE - Version and later
Information in this document applies to any platform.


On : version, Activity

Occasionally, when backdating or recycling an activity, a Null Pointer system error occurs when re-processing.
It happens when the backdated/reversed activity results in multiple reversals of future activities through out the life of the policy.


The issue can be reproduced at will with the following steps:
1. Recycle an existing activity (one which will cause multiple future dated activities to be reversed.)
2. Backdate the activity and process

Due to this issue, users cannot recycle/backdate existing activities.


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