System Error Message on Reversal of Activity (Doc ID 2085300.1)

Last updated on DECEMBER 24, 2015

Applies to:

Oracle Insurance Policy Administration J2EE - Version 10.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 10.0.1.7 version, Activity

Occasionally, when backdating or recycling an activity, a Null Pointer system error occurs when re-processing.
It happens when the backdated/reversed activity results in multiple reversals of future activities through out the life of the policy.

Error



The issue can be reproduced at will with the following steps:
1. Recycle an existing activity (one which will cause multiple future dated activities to be reversed.)
2. Backdate the activity and process

Impact
Due to this issue, users cannot recycle/backdate existing activities.

Cause

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