Keyboard Shortcuts Do Not Function Correctly in Inventory Adjustment Screen

(Doc ID 2085464.1)

Last updated on DECEMBER 08, 2015

Applies to:

Oracle Retail Store Inventory Management - Version 13.2.4 and later
Information in this document applies to any platform.


When using F2 to add a new item in Inventory Adjustment screen, an error message is prompted on the screen: "Severe system error has occurred".

Steps to Reproduce:

  1. Go To Admin > Inv Mgmt > Inventory Adjustment > Create.
  2. Add an item or two.
  3. Press function key F2. This action will call the Printer function instead of the ADD ITEM button, which is expected according to the SIM User Guide.
  4. A Java Exception error appears.  After closing the error window, user will be redirected to the Main Menu window, losing the current task.


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms