Inconsistent / Wrong Charge Refund For Multiple Actions In One Transaction (Doc ID 2085530.1)

Last updated on JULY 26, 2017

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On :  7.5.0.5.0 version, Subscription Management

Inconsistent / wrong charge refund for multiple actions in one transaction.  Same works fine if cancel and purchase happens in separate transaction.

ACTUAL BEHAVIOR  
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There is additional charge refund for discount applied for 27.06.15 - 01.07.15, amount 13.01


EXPECTED BEHAVIOR
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There should not be an extra change applied.

STEPS
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The issue can be reproduced at will with the following steps:
1. Create account (01.09.2014), billing dom 1
2. Create service
3. Purchase product with cycle forward fee 97.56
4. Purchase discount (-100%): which applies to product from 3.
5. Regular billing until 06.2015
6. On 15.06.2015, in one transaction

A. backdate discount to 27.05.2015 using PCM_OP_SUBSCRIPTION_SET_DISCOUNTINFO

B.  Purchase same discount from 27.06.2015 using  op_subscription_purchase_deal in the same transaction, you see extra discounted amount 13.01

Changes

 

Cause

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