Inconsistent / Wrong Charge Refund For Multiple Actions In One Transaction
(Doc ID 2085530.1)
Last updated on MARCH 16, 2019
Applies to:
Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
On : 7.5.0.5.0 version, Subscription Management
Inconsistent / wrong charge refund for multiple actions in one transaction. Same works fine if cancel and purchase happens in separate transaction.
ACTUAL BEHAVIOR
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There is additional charge refund for discount applied for 27.06.15 - 01.07.15, amount 13.01
EXPECTED BEHAVIOR
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There should not be an extra change applied.
STEPS
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The issue can be reproduced at will with the following steps:
1. Create account (01.09.2014), billing dom 1
2. Create service
3. Purchase product with cycle forward fee 97.56
4. Purchase discount (-100%): which applies to product from 3.
5. Regular billing until 06.2015
6. On 15.06.2015, in one transaction
A. backdate discount to 27.05.2015 using PCM_OP_SUBSCRIPTION_SET_DISCOUNTINFO
B. Purchase same discount from 27.06.2015 using op_subscription_purchase_deal in the same transaction, you see extra discounted amount 13.01
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |