Error: ProviderException: The session has timed out.

(Doc ID 2085569.1)

Last updated on DECEMBER 17, 2015

Applies to:

Primavera Gateway - Version 15.1.0.0 to 15.2.0.0 [Release 15.1 to 15.2]
Information in this document applies to any platform.

Symptoms

When attempting to perform a large synchronization the following error occurs:

Error: com.oracle.pgbu.pdi.provider.ProviderException: The session has timed out.
at com.oracle.pgbu.pdi.p6provider.e.c.save(P6ProjectSaveStep.java:87)
at com.oracle.pgbu.pdi.service.jobs.JobSimulator.executeSaveStep(JobSimulator.java:617)
at com.oracle.pgbu.pdi.service.jobs.JobSimulator.executeSaveSideSteps(JobSimulator.java:512)
at com.oracle.pgbu.pdi.service.jobs.JobSimulator.executeCompare(JobSimulator.java:418)
at com.oracle.pgbu.pdi.service.jobs.JobSimulator.executeSingleFlow(JobSimulator.java:279)
at com.oracle.pgbu.pdi.service.jobs.JobSimulator.execute(JobSimulator.java:227)
at com.oracle.pgbu.pdi.service.jobs.JobSimulator.run(JobSimulator.java:153)
at com.oracle.pgbu.framework.distributed.actor.ServiceExecutorWrapperActor.onReceive(ServiceExecutorWrapperActor.java:43)
at akka.actor.UntypedActor$$anonfun$receive$1.applyOrElse(UntypedActor.scala:167)
at akka.actor.Actor$class.aroundReceive(Actor.scala:465)
at akka.actor.UntypedActor.aroundReceive(UntypedActor.scala:97)
at akka.actor.ActorCell.receiveMessage(ActorCell.scala:516)
at akka.actor.ActorCell.invoke(ActorCell.scala:487)
at akka.dispatch.Mailbox.processMailbox(Mailbox.scala:238)
at akka.dispatch.Mailbox.run(Mailbox.scala:220)
at akka.dispatch.ForkJoinExecutorConfigurator$AkkaForkJoinTask.exec(AbstractDispatcher.scala:393)
at scala.concurrent.forkjoin.ForkJoinTask.doExec(ForkJoinTask.java:260)
at scala.concurrent.forkjoin.ForkJoinPool$WorkQueue.runTask(ForkJoinPool.java:1339)
at scala.concurrent.forkjoin.ForkJoinPool.runWorker(ForkJoinPool.java:1979)
at scala.concurrent.forkjoin.ForkJoinWorkerThread.run(ForkJoinWorkerThread.java:107)

  

Cause

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