Performance Issue While Performing Inventory Inquiry Offline (Doc ID 2085628.1)

Last updated on DECEMBER 08, 2015

Applies to:

Oracle Retail Point-of-Service - Version 13.4 to 13.4.9 [Release 13.4]
Information in this document applies to any platform.

Symptoms

In Oracle Retail Point-of-Service (ORPOS), while performing an Inventory Inquiry, the system is taking around 5-10 minutes to look up the records.


Steps to Reproduce:

  1. In Offline mode, go to Inventory Inquiry on register.
  2. In "Item Desc" field enter few letters followed by '*' (ex: "GNN*") so that the expected number of items matching is around 150 items.
  3. Make sure that "Item ID" field is empty.
  4. Notice that POS takes around 6 minutes to look up the records, while it takes few seconds when the Store Server is online.

Cause

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