Email Notifications Not Being Sent/Received to Users Who Are Members of a Certain Email Group

(Doc ID 2085631.1)

Last updated on MARCH 29, 2017

Applies to:

Primavera Unifier Cloud Service - Version 9.7 and later
Primavera Unifier - Version 9.7 and later
Information in this document applies to any platform.

Symptoms

A user ID was created to enable email notifications to be sent out to multiple users at once.

Its email address is a group email address.

While tasks are being sent to the user login within Unifier, the notifications for those tasks are not being sent to the email ID listed.

Changes

 

Cause

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