Prepack Creation Screen Returns "Service Provider API Did Not Return Any Object Back" Error When Attempting to Edit Prepack (Doc ID 2085688.1)

Last updated on DECEMBER 08, 2015

Applies to:

Oracle Retail Merchandising System - Version 14.1.1 and later
Information in this document applies to any platform.


In Oracle Retail Fiscal Management (RFM) 14.1.x, the Prepack Creation [fashpack] screen returns a"Service Provider API Did Not Return Any Object Back" error when attempting to edit prepack information.

Steps to Reproduce:

  1. Create a new order using PO Header Maintenance [ordhead] screen.
  2. Check the prepack flag for the order.
  3. Add items and quantity information on Order Distribution Worksheet [ordmtxws] screen and press 'Apply Template'.
  4. Enter required values on the Prepack Creation screen.
  5. After adding locations to the order, press prepack button on PO Item Maintenance [ordsku] screen to go to Prepack Creation screen.
  6. Edit the prepack information and press OK.
  7. Note that error "Service Provider API did not return any object back" is returned.


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