Prepack Creation Screen Returns "Service Provider API Did Not Return Any Object Back" Error When Attempting to Edit Prepack (Doc ID 2085688.1)

Last updated on DECEMBER 08, 2015

Applies to:

Oracle Retail Merchandising System - Version 14.1.1 and later
Information in this document applies to any platform.

Symptoms

In Oracle Retail Fiscal Management (RFM) 14.1.x, the Prepack Creation [fashpack] screen returns a"Service Provider API Did Not Return Any Object Back" error when attempting to edit prepack information.


Steps to Reproduce:

  1. Create a new order using PO Header Maintenance [ordhead] screen.
  2. Check the prepack flag for the order.
  3. Add items and quantity information on Order Distribution Worksheet [ordmtxws] screen and press 'Apply Template'.
  4. Enter required values on the Prepack Creation screen.
  5. After adding locations to the order, press prepack button on PO Item Maintenance [ordsku] screen to go to Prepack Creation screen.
  6. Edit the prepack information and press OK.
  7. Note that error "Service Provider API did not return any object back" is returned.

Cause

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