ZRG3013F: ZRG-05191 Error Raised For Separate Claim Lines When Attempting to Correct (Doc ID 2086113.1)

Last updated on DECEMBER 08, 2015

Applies to:

Oracle Health Insurance Claims Management - Version 10.15.1.3 and later
Information in this document applies to any platform.

Symptoms

On acceptance: 10.15.1.3 version, Usage

Testing M-4342

When attempting to correct a hospital claim line in ZRG3013F that does not belong to another claim line,
the following error occurs.

ERROR
-----------------------
ZRG-05191 Not all claim lines that belong together are being corrected.
The error is incorrect since this a 'regular' hospital claim and the claim lines do not belong together because flex field PRESTATIEVOLGNUMMER is different.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. ZRG8045E, version 8/9: Import claim
2. ZRG3004F: Process claim
3. ZRG3012S: Finalize claim
4. ZRG3013F: Try to correct the claim line and notice error ZRG-05191

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot correct hospital claims anymore.

Cause

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