Coupon Item Scan in ORPOS Produces 'Could Not Not Read Department for Item' Error (Doc ID 2086214.1)

Last updated on AUGUST 22, 2016

Applies to:

Oracle Retail Point-of-Service - Version 13.4 and later
Information in this document applies to any platform.

Symptoms

When attempting to scan a coupon item in Oracle Retail Point of Service (ORPOS), the following error occurs in the orpos.log on the server:


2. Enter item 27606 on the Sell Item screen.

3. The error above is seen in the log.

Changes

 

Cause

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