"AMI Confirm" Does Not Work and JMService logs *ERROR* AMRRequestQueue::loadFromDB
(Doc ID 2086351.1)
Last updated on FEBRUARY 23, 2023
Applies to:
Oracle Network Management for Utilities - DMS - Version 1.11.0.4 and laterOracle Utilities Network Management System - Version 1.11.0.4 and later
Information in this document applies to any platform.
Symptoms
Attempting to use the "AMI Confirm" option in Event Details results in the error "Failed to submit new AMI request".
This error appears in the JMService log:
12/03 12:05:00: 0x7f626eda1720,ctp=0x14ab318,"" JMAmr.C:3306: int AMRRequestQueue::loadFromDB()
*ERROR* AMRRequestQueue::loadFromDB - sql [SELECT request_idx, meter_id, to_char(received_time, 'MM/DD/YYYY HH24:MI:SS'), probability, status FROM amr_responses WHERE ( request_idx IN
This error appears in the java console log:
Caused by: com.splwg.oms.framework.exception.OmsClientException: AMR_REQUEST_FAILED
at com.splwg.oms.client.workagenda.AMRSendRequestCommand.execute(AMRSendRequestCommand.java:82)
at com.splwg.oms.jbot.JBotCommand.executeCommand(JBotCommand.java:339)
... 25 more
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |